Please note: this review is for the 2013 season rather than the current season.
by MMMommy after attending on Saturday, October 12, 2013 at about 2 p.m.
Submitted: Saturday, October 12, 2013
HORRIBLE STAFF-CLEARLY NOT CUSTOMER SERVICE ORIENTED. Was just screamed at by staff when we parked at the end of a row of cars instead of starting another row (even though it wasn't pointed out where we were supposed to go and IN FRONT OF MY CHILDREN, nice, huh). So we left but I was so upset I called management, guess who I got on the phone? The same guy who then yelled again and hung up on me. I wasn't rude, I just wanted to complain. If this is the owner/management, it's the worst customer service I have received in a long time.
So we never even went in. I have attended this in the past and it was not really very scary, hence taking my children, but I liked the set up. There are plenty of other choices in the area for both pumpkins and haunted houses.